The oldest independent bookseller on the West Coast, Books Inc. struggled with manual accounting processes until the SD Mayer team integrated NetSuite into their company.
With 11 stores around the Bay Area, Books Inc. relies on communication and integration amongst the stores and management. Its manual accounting processes that recorded daily sales from each store by genre took 60-90 days to close the books and finish financial statements. With the most recent financial numbers months behind the current date, the management could not use this information to make accurate decisions about purchases, payroll, and more. More largely speaking, lacking current information places organizations in the position of missing tax returns, vendor bills, or other crucial payments.